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Leadership, Miserable Marines, and The Pond
I attended a Rotary dinner last night and sat next to someone who once served as district governor. I asked her how governors are chosen. She explained the requirements and nominating process. The final step is to present yourself before a committee and answer questions. She said, "Some people are wonderful on paper, but they have no microphone presence. As district governor you have to be able to command the attention of an audience." When we think about leadership, we often think about this...
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How RFP's Work Against Associations
On the surface, a request for proposal (RFP), seems like a methodical and rational method to find a vendor to work on your project. You create criteria, assemble a pool of possible solutions, and choose the best one. But there are three serious problems that occur when you apply this approach that make its effectiveness mediocre at best.
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Turning Around a Declining Association
“We totally appreciate you being our voice,” a member and laboratory leader told Michelle Hoad as she stood in the lobby of their hospital. She was on her way home after visiting the government and had found a couple of minutes to swing by and personally update the member while she was in the area. Three years into her tenure as CEO of MLPAO she had built a network of leaders like that one, increased membership by 35%, and delivered on her promise to “change everything.” It wasn’t easy though...
Management
John Hooley
President, Steward
John is a graduate of 10,000 Small Businesses, a certified Customer Acquisition Specialist, and a Zend Certified Engineer. He speaks and writes on connecting digital strategy to association goals. Outside of work he's an avid traveler, climber, diver, and a burgeoning sailor. He also volunteers with Rotary and Big Brothers Big Sisters.